MakeAllergen CareYour Signature
- An extra layer of safeguarding, complementary to your existing allergy procedures.
- A simple six-stage flag system that reduces the risk of allergen mistakes between the order and the table.
- Works in traditional kitchens, takeaways and alongside digital ordering systems.
- 5-minute staff system training by QR code, with a certificate for every team member.
- A public list of venues that use it, so the allergy community can find you.
Staff member? Start your system training
What brings you here?
The Safe Serve Flags 6-Stage Process©
Notify the Kitchen
A guest notifies your team of an allergen. It goes clearly on the kitchen ticket, or onto the order on your till, kitchen screen or takeaway system, and the chef is alerted.
Sticker the Ticket
The Head Chef applies the matching Safe Serve Flags allergen sticker to the ticket or printed order. Instant visibility. No guesswork.
Prep with Care
Fresh workspace. Clean tools. Strict hygiene. Every dish prepared to reduce the risk of cross-contamination.
Flag the Plate
The correct flag is placed on the plate or takeaway pack — allergen awareness visible from kitchen to customer.
Pass Check
A final check at the pass confirms the flag matches the order. Any doubt — the dish does not leave.
Serve with Confidence
Only when every step is complete does the meal go out — helping protect your guests, your team and your business.
Built for real kitchens
Get StartedStarter Kit
A full allergen awareness solution — flags, stickers, drawer unit, QR system training and SFBB documentation. Everything you need to roll out in one service.
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RestockRefill Packs
Choose a 1, 3 or 6 refill pack and restock exactly what your business uses, with quick UK delivery.
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Built in our café, for teams like yours
At our busy beachside café in Cornwall, we know what service is like: the tickets keep coming, the kitchen is in full swing and a guest's allergy has to be passed on clearly at every handover.
After near misses with allergy orders in our own café, we wanted to reduce the risk of an important detail being missed. We needed a simple, visual system that made every step clear to the whole team, even in the middle of a busy service, from taking the order to serving the meal. So we made our own.
Today our own team uses Safe Serve Flags every service, and so do venues across the UK, all following the same six steps from the moment a guest mentions an allergy to the moment their meal arrives: an extra layer of safeguarding alongside the allergy procedures you already have.
Tom Dawe, Josh Walton and Sarah Cross
Co-founders of Safe Serve Flags
From real kitchens
“Safe Serve Flags has brought real clarity to our busiest services. The visual system removes crossed wires and keeps the whole team aligned.”
“Transformed how we manage allergens. Removes ambiguity, gives our team confidence, reassures our guests.”
“Discovered Safe Serve Flags while dining out in Cornwall. Improved communication, reduced pressure during busy services.”
Talk to a human
Questions, partnerships or support — we reply to every message, usually within one working day.